Privacy Policy

1. Information We Collect

When you use our website, booking forms, or contact forms, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Vehicle details (type, make, model)
• Service location / address
• Service preferences and special requests
• Preferred appointment date and time

2. How We Use Your Information

We use the information we collect to:

• Schedule and provide mobile detailing services
• Communicate with you about your appointment
• Send appointment confirmations and reminders
• Respond to your inquiries and requests
• Improve our services and customer experience
• Process payments and deposits

3. Data Storage & Security

Your personal information is stored securely on encrypted servers. We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. We retain your information only as long as necessary to provide our services and fulfill legal obligations.

4. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Payment processing: When you pay a deposit or for services, your payment is processed through QuickBooks/Intuit, which has its own privacy policy.
• Legal requirements: If required by law, regulation, or legal process.
• Service providers: Trusted providers who assist us in operating our website and business, bound by confidentiality agreements.

5. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device. They help us understand how you use our site so we can improve it. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications
• Withdraw consent at any time

To exercise any of these rights, contact us at [email protected] or call (540) 739-0407.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

8. Contact Us

If you have questions about this Privacy Policy, please contact us: